FAQ

 

1. What types of products do you offer for screen printing and embroidery?

We offer a wide range of products, including custom T-shirts, hoodies, hats, bags, and more. Whether you’re looking for apparel or promotional items, we can bring your designs to life.

2. What is the minimum order quantity?

Our minimum order quantity depends on the type of product and customization. Generally, we have a low minimum order, making it easy for businesses, teams, and events of any size to get started.

3. How long does it take to complete an order?

Order completion time varies depending on the complexity and size of the order. Typically, it takes between 7 and 10 business days. We’ll provide you with an estimated timeline when you place your order.

4. Can I see a proof of my design before printing or embroidery?

Yes! We provide digital proofs of your design for approval before we proceed with production. This ensures that the final product matches your vision.

5. What file types do you accept for custom designs?

We accept a variety of file types, including AI, PNG, JPG, and VECTOR PDF. If you’re unsure about your file, feel free to contact us, and we can help you prepare it for printing or embroidery.

6. Do you offer design services?

Yes! Our team can help you create or refine your design. If you have an idea but need assistance with the artwork, let us know, and we’ll work with you to bring your vision to life.

 

7. What is the difference between screen printing and embroidery?

Screen printing is ideal for designs with multiple colors and is best suited for larger orders. Embroidery involves stitching a design into fabric and works well for logos and small, detailed designs, especially on apparel like hats and polos.

 

8. Can you print or embroider on my own items?

Yes, we can print or embroider on customer-supplied items, though we recommend you consult with us first to ensure the quality and suitability of the material.

9. What is your return or exchange policy?

We strive for perfection in every order, but if there is a mistake on our part, we will gladly correct it. We ask that you review your proofs carefully to avoid any issues with your order.

10. How do I get a quote for my order?

To get an accurate quote, simply send us details about your order, including the product type, quantity, design, and any special requests. We’ll provide a free, no-obligation quote based on your needs.